Client Services Team

The partners in our firm are supported by an excellent professional client service staff, who adhere to the highest standards of customer service in their various functions. We seek to involve our clients in defining the level and the nature of services they wish in our engagement. Our staff’s depth of practical knowledge and prompt responses to clients’ individual needs make them an invaluable asset of our firm.


Kristine ChapelKristine Chapel
Operations Manager

Our Operations Manager, Kristine joined our firm in 1998.  Her administrative duties range from managing all office operations to accounting and quarterly management fee billing.  She attended the University of California at Santa Barbara, earning a BA in liberal studies.  After graduating in 1990, she moved to San Francisco and worked in restaurant management.  Kristine is also a Notary Public.

Kristine’s email address is

Terry Hawkins

Terry is originally from Washington State and attended the Otis Art Institute of Parsons School of Design in Los Angeles, California. He joined the firm in 1999 and handles all Client Services. He is well versed in the many detailed actions that can be a part of implementing a unique financial portfolio. Terry holds a California Life Insurance license (# 0F57705).

Terry’s e-mail address is

Karena Wong

Karena was born right here in San Francisco, California. She has a background in accounting and bookkeeping. Karena worked for Charles Schwab as an operations specialist, supporting both internal and external clients. Karena now handles our Portfolio Reporting.

Karena’s e-mail address is